EventAdsIndia.com

FAQ

All responses are from eventadsindia.com i.e. EAI which is administered by Sopa Enterprises, Nagpur, MS, India.
Q1) Your website is not appearing in the top 3 searched list ?
Response : The Google is the king. It provides all the information and will always be on the top of all. EAI started at the end of April 2024 in the name of marriagehaillindia.com. This website is accessible using domain names marriagehaillindia.com, eventadsindia.com and weddinghallindia.com, since the beginning. Then worked for the Venue Booking System and came back on 05 Dec 2024. EAI website has some uncommon features. When people know about its uncommon features, they will visit EAI site. As EAI get the customers its ad spend will increase with the increase in revenue and it will help EAI in reaching in the top 5.

Q2) Some 'xyz' are supplying the customers, they get 10%+. As long as I am getting my full amount, I have no issue. Are you bringing customers to us?
Response : The customers are losing 10% + because of the middle men particularly when they are reaching to you via some channels / leads. Sooner or later people will know about it.
Such middle men are identifying the potential customers probably by using snooping software, unlawful data collection activities, etc. and because of such practices, the end beneficiaries may face legal issues. Though the chances are remote it is better to be on the right side of the law and remain loyal to the customers.
When people know about EAI's uncommon features, they will visit the EAI site. The EAI's ad spend will increase with the increased customer base.

Q3) I am getting customers on mahurat days. Can you give customers during the off season?
Response : EAI have provisions like Add-on features that can be used for attracting the customers during the off season. Again, as EAI get the more and more customers the revenue will be increasing and hence the ad spend will increase. When people know about the website's uncommon features, they will visit EAI website. The token booking amount is inclusive of 2.36% transfer charges. In it EAI charges is only 0.12%. When people come to know about the EAI service charges they may prefer to visit this site for the suitable venue search than visiting other websites/ Instagram/Facebook where there is a chance of 10%+ loss , unknowingly due to a dark pattern.

Q4) I have my own booking system, so why should we try for yours?
Response : Most of the booking system available are for hotel rooms booking and not for hall and lawn. The EAI provide booking system for one or two or three slots in a day -- ( The slot timings to be set by venue admin ) . The booked dates are displayed on a 12-month calendar. With Green and Red dots. At a glance view of the calendar helps during booking the dates. Bookings can be made from any place. 4-5 Employees can execute the bookings. So far, we have not found any website providing such booking options. It is unique. It is costly to have one's own website with the online booking system. Certainly in a few millions. High cost for higher skills and interlocking experience. The Developers fee varies with your required features. Most of the websites go offline within 1 or 2 years. For the website embedded with booking features, a trained software person to be hired or have to hire services of software developers. The monthly cost will prove out to be costlier than EAI annual subscription charges. Apart from this the website server, domain, security software, security certificate, control panel cost may attract substantial cost every year, because of 3rd person dependency. It is better to focus on core business than adding focus points ( website design/developing a booking system & maintaining the website etc.) into the daily routine.

Q5) I will send my UPI / Scan Code, etc. to get the advance amount. Then why should I use the online booking service?
Response : It may be ok for one or two transactions, but not for multiple transactions. Trusting the reliable platform is important where the customer gets system based online booking confirmation, Transaction ID, etc. We are reachable to every Government Regulator of the country. There is a limitation of Money Transfer on the first day and on the first transaction and hence the idea of sending upi or scan code for receiving advance payment may not work.

Q6) I have a lawn. Why would people search for the lawn on your website?
Response : During the search of the hall, the hall customers are likely to see the lawns. People know that there are venues where the hall and lawn coexist. The EAI website front page title is Marriage Hall & Lawn India. Also, the website can be reached by eventadsindia.com

Q7) The people are visiting 4 to 5 halls, discussing, negotiating and then booking one of the halls. This is the practise of booking the hall and hence online booking will not work for booking the hall for functions like marriages, etc.
Response : As happened in many businesses the customer practises changes. For example, the jewellers are offering marriage sets at a certain price in terms of package. While doing this they have standardised the prices for a set of items having defined weight and % of pure gold. We are foreseeing a similar trend in Marriage halls and lawns. When each booking member of the particular venue speaks one language, i.e. standard price, the customer will build trust and hence may go for online booking. The owner or chief admin may keep the power of offering discounts on final estimates. When customers plan the important event, they look for a hall they already have visited as a guest or host. The hall/lawn owner needs to inform the customers through a link provided on the booking slip containing a price range for the choice of decoration , choice of menu- Rate per plate, Room Rent, Slot timings, Cracker show, Event organiser, etc. Whether the event element is inclusive of rate/per or the customer has to bear the additional cost, need to be mentioned. The eventadsindia.com provides service to the customer to get their desired date and time at the cost of tentative token booking amount. The online customer has to agree to the terms and conditions before paying the token booking amount. If a customer deviates from the terms and conditions, the online booking can be cancelled by the Venue Admin/Owner. The EAI or the Venue Admin/Owner are not compelling customer to go for online booking. If the negotiation is failed for reasons other than non-display of any information or hidden charges, then the Venue admin/Owner can cancel the booking as per the displayed terms and conditions. The token booking amount is to be set by the venue admin on average pricing and it does not mean that the final price is set with the online customer. All the discussions to be carried out at the venue office. The trend of going ONLINE is already set by the masses .

Q8) We developed the website for online booking but did not get the response. Website building and maintaining cost not recovered. Big loss. It won't work.
Response : It takes time to reach the people. We have to bear and stand for longer duration in the market when we come up with the new methodology/technology. With time the information propagates and it also takes time to change the habits of the people. We at eventadsindia.com will stand for you for a longer time. The ecommerce website with 'one or two or/and three slots in a day basis booking system' is a complex set of coding carrying multiple interlocks. It gets foolproof if worked by the experienced persons and hence it is a costly affair. Also, the operating and maintenance cost per year of such a website is high and is higher than EAI annual subscription and per month billing charges.

Q9) We are developing the website with a booking system and hence not required.
Response : Some are saying that they are spending 40 lac, some 20 lac and some saying that they are spending 5 lac for developing a website with a booking system. This clearly indicates that the need for an online booking system is identified and foreseen by many hall or lawn owners. The ecommerce website with 'two or/and three slots in a day basis booking system' is a complex set of coding carrying multiple interlocks. It gets foolproof if worked by the experienced persons and hence it is a costly affair. Also, the operating and maintenance cost per year of such a website is high and is higher than our annual subscription and month charges (Fixed Rs.2000.00 pm, if used). The eventadsindia.com is having the readymade system and offering the most cost-effective solution.

Q10) What if the system gets outdated ?
Response : As they say, do not judge the book by its cover. Nothing is outdated as long as the computer program delivers the desired result at the desired accuracy and speed while maintaining the safety. If you got something new which cheaper, faster, easy to use, more safe than the existing program then only it becomes outdated. We believe in simple and small programs which run faster on any machine. With increased internet speed we are assured of the desired result.

Q11) What if the server failed ?
Response : The periodic backups at the server end and regular download of venue booking data in xls at EAI end along with email data will not affect our business activities. The Venue admin can also download the booking data in xls as and when required. Every booking generates email. Our server, Hostinger, balances the server overload as they are having data centers at various locations to address traffic spikes. EAI to optimize the database by removing the data older than 2 years from the server and storing it at EAI computers.The security measures ensure the website's total uptime. DDoS (distributed denial of service ) attack countermeasures, Malware scan and firewall activation, SSL certificate ensuring secure data transfer are in place. Also, the Website audit.. 1 per month ensures high uptime of the website 1) check website files for unknown files. 2) check script src, iframe src. 3) check data base sql. 4) check abnormal content . 5) check with scan tool. 6) Review using Google safe browsing. (Google transparency report ). Soon to start 3rd party audit. 7) Considering the possible server emergency situation the venue admin gets 30 days time to update their past data. 8) Availing services of professionals for security check.

Q12) No one wants to download apps on their mobile.
Response : Our website name is easy to remember and all the booking activities can be conveniently carried out on the mobile. We do not have a mobile app.

Q13) We feel insecure to have our data on EAI System.
Response : Divulging anyone's data is against our policy. EAI has planned to establish at pan India level. Soon, EAI will be handling huge data, if we make the progress as per our plan.
The Sopa Enterprises is having an e-voting facility/software, safeevote.com , which can be used for electing members during employee union elections, society, corporations, Community, Federations etc . And hence we don't want to lose customer's trust under any circumstances.
EAI will be out of the market once we deviate from our policy. Sorry, unethical demands cannot be fulfilled by EAI.
EAI keeps the 'Booking Order' data only. After the booking what happens to that Order is none of our business. The Venue admin may or may not update the
the post booking information on EAI website
We are not analysing data of any Venue and have not made any software programs for the analysis of customer's data just to ensure that data remains secure. The customer's data remains in the server database in the raw form. Hence, the request like trend chart, data analysis of hall/lawn on occupancy level, revenue generated,number of guests per hall, max days occupied by each host, customer community, customer location, popular hall or menu, number of hits, etc., etc, cannot be fulfilled by EAI.

Q13.1) The customer may feel insecure due to cyber fraudsters.
Response : 1) As mentioned in terms and conditions the customer has to reach the Venue admin within 24 hrs after paying the token booking amount,and has to collect advance receipt or token payment receipt from Venue Admin; without fail.
2) When a customer initiates the booking it gets an email showing otp code and Customer ID Code. The customer can use this 'Customer ID Code' to check his booking status on www.eventadsindia.com website on the page meant for online booking. 3) After paying the token booking amount online via our Razorpay payment gateway service, the customer receives an email from ccare@eventadsindia.com. It contains Booking ID and Amount paid and Transaction number of Razorpay.

Q14) Our existing booking system, ms access, is the best and other activities like billing, GST and various routine activities are in use. Our staff is familiar with the existing booking system.
Response : EAI may integrate its online booking system with the client's operating system so that they can carry all their routine activities, excluding venue booking.
The EAI will work only on 'venue booking' part of your business.

Q15.1) Can I cancel the past date booking which we forgot to cancel ?
Response : Yes, the Venue Admin can cancel the booked date provided that the booked date is not older than 300 days. At the same time Venue Admin can book the past date booking if they forget to enter it into the system provided that the booked date is not older than 30 days. The previous month bookings are not visible on the calendar. The calendar of the current month and next 11 month is visible.
In case of any server emergency situation the venue admin should get enough time to update their past data and hence this provision.

Q15.2) While booking the venue there are chances of making clearical mistakes. The customer also changes their requirement few days after the booking. We only come to know about such on-line recorded mistakes when we attempt to file the GST return. We do not want a mismatch in the data which is recorded at different places. Can I edit the past date booking ?
Response : Yes, editing of the past entered data is allowed. But, the date change or slot change or cancellation can be done if it is not older than 300 days. The new booking not older than 30 days can be recorded.( as explainded in Q15.1 ).

Q16) How to set 'token booking amount' or 'advance amount'?
Response : EAI System collects the 'token booking amount' and not the 'advance amount'.
There are 3 options: (i) Fixed Booking amount, (ii) Average rate per plate multiplied by number of guests, (ii) Only Rent amount.
We suggest setting the option -(i) Fixed Booking amount. The Token Booking Amount can be the sum of 'maximum possible profit' plus the 'fixed cost of the hall' for the booked period.
The maximum transfer of amount permitted by payment gateway is Rs.5 Lakh per transaction and max Rs.25 Lakh per day. The payment in multiples of Rs.5 Lakh can be paid through Razorpay payment gatway system.

Q17) After receiving an online token booking amount it will be difficult to negotiate with the customer. Customer may say that the hall is small for the particular capacity and may ask for change.
Response :
The online booking system is little different than on-site booking.
We are accepting the online 'token booking amount' so that customers can get the desired property on rent on their suitable dates and nothing more than that.
If the suitable sized hall is available then it may or may not be changed. Fully depends upon Venue Admin.
There is a thumb rule for finding pax (number of people). The pax of the banquet hall depends upon seating capacity. It can be searched on Google.
For the round table, capacity could be 10-12 square feet per person. Meaning a 10,000 sq-ft can accommodate 1000 persons. In India we are offering
Buffet and hence further increase in guests may get accommodated comfortably.
Only transparency and standardisation in price or information we provide can lead to the success of the Online Booking System. A day will come when the venue will be judged by online booking facility.
If there are any Govt regulations then that can also be explained; or the permission obtained can be shown.
In future only transparency can win the trust of customers.

Q18) After receiving an online token booking amount it will be difficult to negotiate with the customer. Customer may ask for refund due to negotiation failure. Response : Since we are accoustomed to current booking system the online booking system appears to be difficult.
The online booking system is little differant than on-site booking.
We are accepting the online 'token booking amount' so that customer can get the desired property on rent on their suitable dates and nothing more than that.

There are elements having variable price like selection of Menu, Decoration at various stages, Chairs, Guest Rooms, Change Rooms, items for rituals, Garlands, Akshada packet, Fete or turbans, Dulhan/bride entry in specific style crackers-fogg-pyros, Name displays at various locations, Music system, kind of crockery, Carpet, Color combinatiosn, Theme, Security, etc. etc., can not be set online. It needs time and face to face discussion. Because of the variable requirement there is a variable price of such elements and hence, the customer has to visit the venue site for discussion and setting each and every element. During customer's visit, derive the final estimated price. Avoid to discuss on discount on any element, separately. Let the head admin offer discount on the final estimate and then advance amount to be derived. If the token booking amount is less than advance amount, the admin may collect the differance and issue the booking receipt. Online customer has to agree these conditions along with other conditions before initiating the payment.
Where ever there is a difficulty in mentioning the price, show the price range.

The trust building with customers about your pricing is most important.
• Be transparent: Clearly communicate your pricing, policies, and business practices through the online link provided on ‘online booking slip’. Avoid hidden fees and confusing discounts.
Each element that attracts the cost must be displayed to the customer through the Price List. No after shocks or surprises.
There are reasons for cancelling the booking. Some are mentioned here..

Cause A) - Identify if the customer is cancelling the order because of his personal reasons like customer’s relative already booked some other hall, function/event rescheduled or cancelled, his relative wants to have some other nearby hall, low-cost option found, sudden fund shortage, God’s act, etc.
Probable discussion : The customer to be informed very clearly and politely that EAI or Venue Admin never forces customer to go for online booking. The online booking service is for the convenience for booking the desired date and slot only. The customer need not go for online booking payment if he does not agree with all the terms and conditions shown on the ‘online booking slip’. A deadline of 2 to 3 days may be given to such customers for paying the full estimated amount or else the customer would lose the online token booking amount paid by him, as per the venue policy.

Cause B) - The customer may think that he is a Master in Bargaining.
Probable discussion :
(a) Make a list of elements that are charged to the customer. Each and every element to be covered. E.g. Electricity, cleaning, extra lighting, extra bedding, etc, etc. Show your prices in this Price list.
Write at bottom that there are no hidden charges and all charges are covered.
Mention that the elementwise prices are non-negotiable.
Get the Price List signed and stamped by an authorised person.
(b) Always use this signed and stamped Price List during discussion/negotiation. Let the customer know that prices here are standardised.
(c) Display this signed and stamped Price List on ‘online Booking Slip’. Mention that the elementwise prices are non-negotiable.
(d) Inform the customer that the Price list for the online customers and for direct visit customers are the same. If required, show the price list.
(e) The costing varies from place to place. We offer prices as per our standard of service and products.
(f) The ‘online booking slip’ clearly states that the customer should make the payment if they agree with the terms and conditions.

Cause C) - Ego may get hearts if their negotiated amount is not accepted.
Probable discussion : The authority of the Venue is transparent in pricing and is committed to the customer for value for their money and that is why they are in a position to have an online booking system. The online booking system has numerous benefits for the customers. The costing varies from place to place. The integrity and honesty of Venue Authority should be trusted and respected in reciprocation. The negotiation on any element like rate/per plate, prices of menu items, type of decoration, room rent, etc., should not be entertained. Make the final estimate and then if required may offer the discount on the final estimated price by the competent authority.

Cause D)- Sceptical customers.
Probable discussion :
• Explain the value: Show customers how your product or service meets their needs or improves their experience.
• Justify your prices: If your prices are higher than your competitors', explain why your product or service is worth the extra cost.
• Be personable and relatable: Establish a connection with customers to create an environment of trust.
• Ask for customer feedback: Show buyers you care about their opinions and not just their purchases.
• Offer excellent customer service: Set high standards for the speed and quality of your service.
• Be transparent with product information: Provide detailed product descriptions that convey accurate product features.

The EAI is not the expert of your business. EAI respect your pricing , business strategy and is not challenging it. Above response are to make you know about our opinion.


The following terms and condtions of EAI will be displayed on every online Booking Slip along with the terms and condtions of Venue Admin.
Please proceed further, if you agrees to the following terms and conditions-
1. The eventadsindia(EAI) is providing software support for the booking and you will take up all your queries, if any, with the Venue Authority & not with EAI. The online token booking amount is for initiating the booking. For detailed discussion and knowing the cost of various services/elements, please visit Venue Office. After the discussion the Venue admin may ask you to pay more advance. The customer has to collect the advance receipt from the Venue office and not to invite the guests before getting the advance receipt.
2. The token booking amount shown on Booking Slip does not mean that the prices set by the Authority of Venue for various elements can be negotiated as per customer's own wish. (elements like Menu, Decoration at various stages, Chairs, Guest Rooms, Change Rooms, items for rituals, Garlands, Akshada packet, Fete or turbans,Dulhan/bride entry in specific style crackers-fogg-pyros, Name displays at various locations, Music system, kind of crockery, Carpet, Color combinations, Theme, Security, etc. etc. ). Some elements may be covered under rate/plate, but not all. There are elements/activities that if you want to avail, have to pay an additional cost after having face to face discussion with venue admin. The Authority of Venue is transparent in their pricing. Please study the price list before paying the token booking amount.
3. Online booking cancellation within 10 mins, after making the online payment, is permitted. The booking amount will be refunded with 4.92% deduction; as we have to pay towards paygate services( @ 2.28% charges per transaction to paygate and @ 0.1% per e-commerce transaction (0.1% booking & 0.1% refunding) towards GST, EAI charges per transaction 0.12% ). After this time period, you have to approach the Venue Administrator, for the booking cancellation that too after understanding their rules on cancellation.
3.1 In India the halls operate mostly on auspicious days. There are around 1/3rd auspicious days in a year. The Halls do not have any work/business opportunity for 2/3rd days in a year and hence they don't allow cancellation. Hence the cancellation policy of the Venue MUST be understood.
4. If online booking is cancelled within 10 mins, after making the payment, then 4.92% (of the paid token booking amount) deducted amount will be refunded within T+7 days of time period as per the settlement cycle of Payment Gateway Services. Credit cards / International cards demand 3.5% + charges & have more settlement time and accordingly token booking amount to be paid will increase. Refer T&C and Policy.
5. The customer need not go for online booking payment if the customer does not agree with all the terms and conditions.

Confidence Building Measures
* Inform them about long services of your establishment.
* Show the last 3 years list of guests. Let them read the names/surnames. The customer will realize that people from all societies are nicely treated.
* Ask them if he or his friend or relative had ever visited this site. What was the feedback given by them? Was there any issue? if yes, inform them on the current status of the problem highlighted.
* Inform about quality and test of food you serve.
* Inform about loyalty and honesty of your staff and how they are polite and supportive during the function.
* Show customer reviews.
* If possible, inform them about repetitive customers/offices in the last 10 years. The cousin's function can be considered as repetitive customer.
* How the customer is reaching you - online or offline - is not significant. All customers are welcomed by you and your team. No difference in prices or in services you offer.



Q19-A) How to promote online booking ?
Response : A web link to give direct access to the online booking webpage can be shown via Scan Code or 'Click here' option. or URL can be provided. For example if Banquet name is 'Sara Banquet' then url could be eventadsindia.com/sarabanquet.php Such a Scan Code or 'Click here' option can be used by the venue owner on their website or on any advertising medium or can send via SMS,What's app, email, facebook etc. The EAI will also promote it as and when it generates the revenue. During the EAI promotional ads the name of your establishments may be used, if permitted.

Q19-B) How to promote or use online booking system more effectively ..
Response : Scan code and "Book Now" link leading to online booking webpage will help in promotions. Such links can be used on your website or in any advertising media. A URL can be provided. For example if Lawn name is 'Hema Lawn' then url could be eventadsindia.com/hema.php
Some customers come to the site and visit and carry all the discussions but on that day they don't book the hall. They make a formal request to hold the hall for a particular date and inform you that they would book in the next 1-2 days. They get a positive response. In such situations customers may go for online booking if they are provided with the Scan code and "Book Now" link.
Because of the fear of carrying big cash, customers normally visit the Venue with some acmarriagecomplices. The Timing is the issue, have to match with the availability of accomplices.
In such situations customers may go for online booking if they are provided with the Scan code and "Book Now" link.
Also, please see the following reasons behind the development of this website..

    Purpose of developing online booking system :

a) The People or officials may go for online booking, as and when they find such options.
b) The number of customers opting for online booking will keep on increasing in the coming days.
c) Some customers are calling over the phone to inform Venue admin that they would visit on the next day and ask for reserving their desired date. The customer gets a positive reply but no concrete assurance to both the parties. The venue admin can give direct access to the online booking webpage by sharing the 'online booking ' link or Scan Code option to their customer.
d) People may go for online booking when they are running short of time.
e) People may go for online booking when the Venue location is far away from their house or town.
f) People may go for online booking when they cannot reach the Venue office during office hours. Call not answered.
g) People may go for online booking when they feel that the required hall / lawn will be occupied by someone due to peak marriage season.
h) People may go for online booking when they do not want to miss the particular date/time.
i) People may go for online booking when they are in a situation like now or in next year or never.
j) People may go for online booking when they are sure that the Venue they have selected is known to them and is reliable.
k) Possibility of doling out Heavy commission to the booking agent/middle person, extending up to 7 to 10%+, may be passed on to the customers/staff for their greater satisfaction.
l) People are spending 5-6 days in search of a hall and are visiting the venue personally. We received a lot from society. By keeping this in mind we may help them by offering the online booking system.
m) Venue Admin issues like booking a same date/slot to different customers. Particularly when more than one person are authorised to take the booking and when record keeping of the new booking gets delayed due to limitation in accessing booking software or register.

Q20) How to set data for customers for online booking ?
Response : There are online forms which venue admin has to fill in and the same can be edited by the venue admin as and when required, at their end.
In fact, whatever the venue information displayed on the website can be edited or removed or added by the Venue Admin at their end, at any time. Probably, you won't get such flexiblility anywhere.
It begins with registration by the chief admin or Venue Owner. Then setting the profile password for filling the following forms -
(i) form 1st : requires information about Venue name, Address, contact number, email, website url, capacity, parking, specific features etc. (ii) form 2nd : may or may not update the pictures, menues, Rate table. (iii) Can opt for initiating add-ons like Brochure, Special Offers, Coupon generation option. (iv) Can opt for starting customer review, provided that the plan 3 or above is selected. (v) form : for information of each hall/lawn like name, capacity, specific features. (vi) form : for setting slot wise timings for each hall/lawn (vii) form : for setting charges for each hall/lawn charges, multiplication factor for collecting token amount, GST applicable, mentioning the Terms and Condition, uploading detailed menus, pictures, Price list.

We always respect the experience of Venue admin and Venue proprietors and it is likely that we might have missed some points that justifies the need for online booking. Such points, if brough to our notice, can be considered in above. The information shared by us may not match with some interested parties. We only inform about our thought process and operating process.

Thank you